SITAN HK Terms of Use

Terms of Use

(Updated 20 June 2023)


By accessing this website, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

If you do not agree with any of these terms, you are prohibited from using or accessing this site.


Permission is granted to temporarily download one copy of the materials (information or software) on website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

modify or copy the materials;

use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

attempt to decompile or reverse engineer any software contained on website;

remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.COPYRIGHTS AND ALL RIGHTS RESERVED

All logos, trademarks, brands, names and contents belong to their respective owners. are not affiliated with any of the merchants or suppliers, in any ways.

The materials contained in this website are protected by applicable copyright and trademark law.

To report DMCA, provide the following written information:

an electronic or physical signature of the person authorised to act on behalf,

description of the work,

description of where on the site the work appears,

contact person,

contact telephone,

email address,

personal or business address.

Send to Email: support@


In no event shall Outlets or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Outlets Internet site, even if or a authorized representative has been notified orally or in writing of the possibility of such damage.Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 


The materials appearing on website could include technical, typographical, or photographic errors. do not warrant that any of the materials on its web site are accurate, complete, or current. may make changes to the materials contained on its web site at any time without notice. do not, however, make any commitment to update the materials.

We recommend that where information is critical such as prices and dimensions that you revalidate before use

LINKS have not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site.

The inclusion of any link does not imply endorsement by of the site. Use of any such linked website is at the user’s own risk.


All contents on this site are generated on the fly based on user queries and instructions, by more than 30 servers and computer algorithms located all over the world. 


The ‘confirmation’ stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance.

Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless your order is placed in breach of these terms and conditions and/or we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds). 

We may impose restrictions on the number of single product lines that may be ordered or fulfilled. Orders are subject to availability and at the discretion of the store. Quantities of goods supplied per order and/or per customer, including those goods on price promotion, may be limited if the order limits availability for other customers, takes in our reasonable opinion, unfair use of our offers, or creates a potential health and safety issue during delivery.

We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please Contact Us.


Delivery charges and estimated timescales are specified in the shipping information section and also when you place an order. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within estimated timescales.

Risk of loss or damage of products passes to you on the date when the products are delivered to you or are left with a person or at a place nominated by you. For the purposes of proof of delivery only, where you accept delivery personally our delivery driver may ask either for your signature or may take a photograph of the products at a distance with your door open, which may include images of you. Where you are not present to accept delivery of the products (larger and higher priced items excluded as someone must be at home to accept delivery) , our delivery driver will take a photograph of the place where the products were left. All photographs will be stored in accordance with data protection legislation.

Goods will not be supplied for the purposes of re-sale, and are only supplied for your own use as a consumer. We reserve the right to refuse orders including those we consider are for commercial or non-domestic purpose. We will not supply or deliver to shipping agents or to agents who sell our goods to third parties.

Where goods are purchased by EU nationals or residents under Geoblocking Regulations, The goods are provided as compliant with technical, safety, labelling and other legal requirements in the place where they are sold. 


In the event whereby the item is out of stock or unable to supply, you agree that the order would be cancelled, and a Full Refund will be made to the payor card facility.


Orders are transacted in USD/HKD.

If you are using not using a USD/HKD based credit card, you may be subjected to your bank’s prevailing currency exchange rates. Exchange rates are beyond control. 

Refunds are refunded back to the same credit/debit card facility, and currency transacted.

You would see the final amount at checking out, before entering your credit card details.

Returns, Cancellations

We offer a 30-day money back guarantee, please refer to Returns and refunds. 

Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. If you are not happy with the replacement or substitute you can return it in accordance with our 30-day money back guarantee. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details.

Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details.

All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.


Outlets may revise these terms of use for its web site at any time without notice.

By using this website you are agreeing to be bound by the then-current version of these Terms and Conditions of Use.


You agree to indemnify us fully, defend us, and hold us harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from (i) your use or misuse of the Website or its Services; (ii) any third party’s reliance on your advertisement (iii) your breach of these Terms; (iv) and/or your violation of any law or the rights of a third party, including the use by any other persons accessing the Website using your account caused by your action or inaction. You agree to cooperate as fully as reasonably required in the defence of any claim. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.. 


Any claim relating to Outlets website shall be governed by the laws of the China without regard to its conflict of law provisions.